Privacy Policy

Who we are

Mosaik Services Group (“Mosaik,” “we,” “us”) is a service-area business based in Amarillo, Texas, serving customers across Texas through its divisions: Commercial Cleaning, Pest Control, IT Solutions, Lawn Care, Marketing & Media, and Workforce Solutions. This Privacy Policy explains how we collect, use, and protect information when you visit www.mosaikservicesgroup.com, contact us, or receive text messages from us.

Information we collect

We collect information you choose to give us, such as when you request a quote or contact us:

• Name and company name
• Phone number (including mobile number) and email address
• The division and service you are interested in, and any details you include in your message
• Whether you opted in to receive text messages, and the date and time of that consent

When you visit our website, our hosting provider may automatically log basic technical information such as IP address, browser type, and pages visited, for security and site performance.

How we use your information

• To respond to your inquiries and prepare quotes
• To schedule, confirm, and provide services, and to send appointment and service updates
• To provide customer care and answer your questions
• To send text messages if you have opted in (see “Text messaging (SMS)” below)
• To operate, maintain, and secure our website and business
• To comply with legal obligations

Text messaging (SMS)

If you check the optional SMS consent box on one of our forms, or otherwise give us express consent, Mosaik Services Group may send you text messages about your quote or request, appointment and service updates, and customer care. Message frequency varies. Msg & data rates may apply. Reply STOP to opt out at any time or HELP for help. Consent to receive text messages is not a condition of purchase. See our SMS Terms for full details.

We do not share or sell your mobile information. Mobile numbers and SMS opt-in consent collected for our text messaging program will not be shared with or sold to third parties or affiliates for marketing or promotional purposes. All of the categories of sharing described in this policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We may share your mobile number with the service providers that help us deliver text messages (for example, our phone and messaging platform provider and wireless carriers) solely to provide the messaging service you requested.

Facebook and online ad lead forms

If you fill out a lead form on Facebook, Instagram or another Meta platform, or through one of our online ads, we receive the information you enter: your name, phone number, email address and ZIP code. We use it only to respond to your quote request and to follow up with you about Mosaik services. We do not sell this information. To ask us to delete it, email info@mosaikservicesgroup.com or call 806-807-7080.

How we share information

We do not sell your personal information. We share information only as needed to run our business and serve you:

• Within Mosaik: with the Mosaik division(s) that will handle your request, so we can respond and provide service.
• Service providers: with vendors that help us operate, such as website hosting, form processing, customer relationship management (CRM), scheduling, and phone/messaging providers. They may use your information only to provide services to us.
• Legal reasons: when required by law, or to protect the rights, property, or safety of Mosaik, our customers, or others.
• Business transfers: in connection with a merger, sale, or reorganization of all or part of our business.

None of the sharing described above includes SMS opt-in data or consent, which is never shared with third parties or affiliates for marketing purposes.

Cookies and analytics

Our website may use cookies or similar technologies needed for the site to function. If we add website analytics in the future, we will update this policy to describe them. You can control cookies through your browser settings.

Data retention and security

We keep personal information only as long as needed for the purposes described in this policy, or as required by law. We use reasonable administrative, technical, and physical safeguards to protect your information, but no method of transmission or storage is completely secure.

Your choices

• Text messages: reply STOP to any message to opt out. Reply HELP or call 806-807-7080 for help.
• Access, correction, or deletion: contact us using the information below and we will respond as required by applicable law.

Children’s privacy

Our website and services are intended for adults and businesses. We do not knowingly collect personal information from children under 13.

Third-party links

Our website may link to third-party sites, such as our Facebook page. We are not responsible for the privacy practices of those sites.

Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top shows when it was last changed.

Contact us

Questions about this Privacy Policy? Contact us:

• Mosaik Services Group · One Group. Multiple Solutions. Strength in Service.
• Amarillo, TX (serving all of Texas)
• Phone / text: 806-807-7080
• Email: info@mosaikservicesgroup.com
• Website: www.mosaikservicesgroup.com